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The customer access link and any contact email addresses associated with Microsoft accounts have been copied to the clipboard. These details must be manually sent to the customer via email.
Selecting OK will create a temporary Microsoft account for a customer. This should be done for customers who do not have a Microsoft account AND who need to view and download files. (A seperate account is required for each customer contact who requires access to files.)
The below new temporary account has been created (see details below). Click "Copy & Close" to copy the customer access link, new account and temporary password to your clipboard for use in the customer email. To enable customer access, this account must be manually added to case contacts.
Account:
Password:
Selecting OK will reset the password on the selected temporary Microsoft account.
The password for the temporary account below has been reset. Click "Copy & Close" to copy the customer access link, account and new temporary password to your clipboard for use in the customer email.
Account:
Password:
The Temporary account already exists. To enable customer access, this account must be manually added to case contacts. The password can then be reset if necessary.
No workspace exists for case . Create a workspace for this case?
Personal information on this system may be accessed and used for legitimate Microsoft business-related purposes only. Personal information includes any information that permits an individual to be identified or contacted (such as name, postal address, e-mail address, phone number, financial information or account numbers, social security number, or any other government issued ID numbers). Any person who uses, transfers or stores personal information must ensure that information is securely protected in accordance with the Information Classification & Handling Standard and handled in accordance with (i) any additional notices posted on this site or tool, (ii) all applicable agreements (e.g., a Microsoft Corporation Employee Agreement signed by Microsoft Employees, an Employee Information Confidentiality Agreement signed by Human Resources Employees, and the data protection language and confidentially provisions in your contracts with Microsoft if you are a Microsoft contingent staff or vendor), and (iii) any other applicable corporate policies, standards and guidelines. Information regarding corporate privacy and security policies, standards and guidelines may be found on the Microsoft Corporate Privacy Portal.
If you have questions about the data handling processes of this system, please contact your privacy manager through Privacy Contacts (sharepoint.com). If you wish to report a possible privacy violation, please report it at Privacy Incident Overview (sharepoint.com). If you are unable to access this incident page, please report incidents through ReportItNow.